productboard Status

Resolved Integrations page not loading

We are currently having an issue with the Integrations page not loading correctly. We are investigating the issue and will update you as soon as possible. We apologies for the inconvenience.

Resolved Application not loading

We are experiencing downtime. We are investigating the issue and will update you as soon as possible. We apologies for the inconvenience.

Resolved Salesforce Import Progress Tracking unavailable

Kindly be advised that at the moment Progress Tracking of Salesforce Import is unavailable and it doesn't show as "completed". Issue has been identified and the team is working on a fix. Apologies for the inconvenience this might have caused. More updates to follow.

Resolved Productboard Platform is down

We are experiencing some technical difficulties at this time. Please bear with us as we resolve this issue. We will keep you posted as soon as we hear more details. We appreciate your patience and apologize for the inconvenience this may have caused you and your team .

Resolved Premium Features not visible

We noticed an issue with some premium features not being visible to customers (Insights Board or Portal). The team is currently investigating, thank you for your patience.

Resolved Application stopped loading

Hi everyone, today, between 7:05-7:23 CET, the application stopped loading due to an issue on the backend. The engineering team made a rollback and the application is loading again. We are now deploying a fix. Thanks for your understanding and apologies for the inconvenience.

Resolved Jira - Two way sync is not working properly

We are observing delays in processing Jira webhooks, 2way syncs and auto imports webhooks will be affected as well.

Resolved Jira - Two way sync is not working properly

We are experiencing issues with processing changes from JIRA. There is a delay in processing. We are looking into it.

Resolved GitHub- not fully operational

Github is having a partial outage with issues, if you are not able to open Github links in Productboard ( receiving a 404 error ) please, refresh the page or visit https://www.githubstatus.com/

Resolved Deleting features generates an error

We are currently experiencing some technical difficulties with deleting features. We are investigating the issue and will update you as soon as possible. We apologize for the inconvenience caused.