Outage in productboard

Delay in creating features boards and roadmaps when using the new navigation

Resolved Major
May 31, 2023 - Started 11 months ago - Lasted 26 minutes
Official incident page

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Outage Details

We have identified an issue with the creation of new boards and roadmaps for customers using the new navigation. Customers see very long delays with this when creating or duplicating both feature and roadmap boards. The team have pushed a fix for this issue and are monitoring the situation. We'll share an update soon.
Components affected
productboard Web application
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/31/2023 10:48AM

This is now working as expected with the fix that was pushed out, and you should once more be able to create feature boards and roadmaps as normal.

If you are still encountering issues, please reach out to support@productboard.com. Thank you for bearing with us.

MONITORING 11 months ago - at 05/31/2023 10:23AM

We have identified an issue with the creation of new boards and roadmaps for customers using the new navigation. Customers see very long delays with this when creating or duplicating both feature and roadmap boards.

The team have pushed a fix for this issue and are monitoring the situation. We'll share an update soon.

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