Outage in ProPay
ProPay System Processing Issue
Resolved Minor
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Outage Details
Components affected
ProPay Credit Card and ACH ProcessingLatest Updates ( sorted recent to last )
This incident has been resolved. Amended impact timeframe where transactions may have been impacted is between 1:45am and 2:58am MT.
The root cause is still under investigation, but appears to have been connectivity issues external to ProPay solutions.
Service has been restored.
Transaction processing may have been impacted between 1:59am MT and 2:58am.
Our teams are continuing to review the nature and cause of the issue.
We are aware of an issue that may prevent some transactions from being processed.
Our teams are working to resolve the issue as quickly as possible.
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