Ongoing SMS text invoices not transmitting
We are aware of an issue with text invoices sent from the mobile app and website not being received. The screen will indicate the invoice has been sent,...
Resolved SEV1 (High) ProPay System Incident 307 Errors
We are aware of an issue that is preventing some transactions from being processed. Our teams are working to resolve the issue as quickly as possible. We will provide regular updates until the situation is addressed. [email protected] 801-341-5312
Resolved Duplicate Bank Transfers Issue
We're investigating a situation where the daily bank transfer process for a few limited partners this morning was initiated twice, causing duplicate bank transfers. The funds have neither been sent nor pulled from accounts yet, so we are working to correct the data to prevent financial impact. We will provide additional updates as we have more details.
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