Outage in Qualys
Multiple Shared Platforms: Some users getting error (Unauthorized Access) while accessing Dashboard (IM-11438)
Resolved Major
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Outage Details
Components affected
Qualys Vulnerability Management (VM) Qualys Vulnerability Management (VM) Qualys Vulnerability Management (VM)Latest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
Qualys Cloud Platform Operations has identified the issue and a fix is being implemented.
Further updates will be shared as they become available.
Ticket reference for this activity: IM-11438
We are continuing to investigate this issue.
Qualys Cloud Platform Operations is currently investigating an issue where some users are getting error: Unauthorized Access while accessing VMDR, UD and other modules
Impacted Platforms: US Platform 3, US Platform 4, IN Platform 1, CA Platform 1
Further updates will be shared as they become available.
Ticket reference for this activity: IM-11438
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