Outage in Qualys
US Platform 3: UI is inaccessible ( IM-11561 )
Resolved Major
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Outage Details
Qualys Cloud Platform Operations has identified an issue causing UI to become inaccessible on US Platform 3.
Further updates will be shared as they become available.
Ticket reference for this activity: IM-11561
Components affected
Qualys Malware Detection (MD) Qualys CloudView (CV) Qualys Container Security (CS) Qualys CertView (CERT) Qualys PCI Compliance (PCI) Qualys Threat Protection (TP) Qualys Asset Inventory (AI) Qualys Passive Scanner (PS) Qualys Secure Enterprise Mobility (SEM) Beta Qualys Security Configuration Assessment (SCA) Qualys Indication of Compromise (IOC) Qualys Policy Compliance (PC) Qualys Web Application Firewall (WAF) Qualys Gateway Service (QGS) Qualys Endpoint Detection and Response (EDR) Qualys Vulnerability Management (VM) Qualys Continuous Monitoring (CM) Qualys Out-of-Band Configuration Assessment (OCA) Qualys Patch Management (PM) Qualys Cloud Agent (CA) Qualys Web Application Scanning (WAS) Qualys File Integrity Monitoring (FIM) Qualys Security Assessment Questionnaire (SAQ) Qualys AssetView (AV)Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 05/13/2024 07:05PM
This incident has been resolved.
MONITORING
about 1 year ago - at 05/13/2024 04:22PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 1 year ago - at 05/13/2024 03:54PM
Qualys Cloud Platform Operations has identified an issue causing UI to become inaccessible on US Platform 3.
A workaround that can be utilized would be to log in directly from the platform's scans page at https://qualysguard.qg3.apps.qualys.com/fo/scan/scanList.php
Further updates will be shared as they become available.
Ticket reference for this activity: IM-11561
INVESTIGATING
about 1 year ago - at 05/13/2024 02:59PM
Qualys Cloud Platform Operations has identified an issue causing UI to become inaccessible on US Platform 3.
Further updates will be shared as they become available.
Ticket reference for this activity: IM-11561
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