Outage in Qualys

US Platform 1: UI/APIs are intermittently inaccessible ( IM-11559 )

Resolved Major
May 10, 2024 - Started 10 months ago - Lasted 3 days
Official incident page

Need to monitor Qualys outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Qualys, and never miss an outage again.
Start Free Trial

Outage Details

Qualys Cloud Platform Operations has identified the issue causing UI/APIs to become intermittently inaccessible on US Platform 1. Further updates will be shared as they become available. Ticket reference for this activity: IM-11559
Components affected
Qualys Asset Inventory (AI) Qualys Endpoint Detection and Response (EDR) Qualys File Integrity Monitoring (FIM) Qualys Passive Scanner (PS) Qualys Threat Protection (TP) Qualys Malware Detection (MD) Qualys PCI Compliance (PCI) Qualys AssetView (AV) Qualys Vulnerability Management (VM) Qualys Web Application Scanning (WAS) Qualys Cloud Agent (CA) Qualys Secure Enterprise Mobility (SEM) Beta Qualys Security Assessment Questionnaire (SAQ) Qualys Continuous Monitoring (CM) Qualys Indication of Compromise (IOC) Qualys Gateway Service (QGS) Qualys CloudView (CV) Qualys Out-of-Band Configuration Assessment (OCA) Qualys Container Security (CS) Qualys Web Application Firewall (WAF) Qualys Patch Management (PM) Qualys Security Configuration Assessment (SCA) Qualys Policy Compliance (PC)
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 05/13/2024 07:03PM

This incident has been resolved.

MONITORING 10 months ago - at 05/13/2024 06:35PM

Qualys Cloud Platform Operations has implemented a fix and we are monitoring the results.

Further updates will be shared as they become available.

Ticket reference for this activity: IM-11559

MONITORING 10 months ago - at 05/10/2024 06:10PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 months ago - at 05/10/2024 05:53PM

Qualys Cloud Platform Operations has identified the issue causing UI/APIs to become intermittently inaccessible on US Platform 1.

Further updates will be shared as they become available.

Ticket reference for this activity: IM-11559

Latest Qualys outages

UK Platform 1: Intermittent UI Slowness (IM-11944) - 1 day ago
UK Platform 1: Some of the VM/PC/WAS Scans are Erroring Out (IM-11943) - 2 days ago
US Platform 3: UI Slowness (IM-11942) - 2 days ago
All Shared Platforms: Degraded Performance in VM Scan Processing (IM-11939) - 4 days ago
US Platform 3 - Slowness Issues Observed Loading VMDR Dashboards (IM-11934) - 9 days ago

Stop chasing third-party outages across multiple status pages

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3746 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook