Outage in Qualys
US Platform 3: Purge Rules Are Not Executing (IM-12316)
Resolved Minor
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Outage Details
Qualys Cloud Operations is currently investigating an issue that is preventing purge rules from executing as expected on the platform. Users will experience stale assets remain in existence impacting license counts and reporting. Further updates will be shared as they become available. The ticket reference for this incident is IM-12316
Components affected
Qualys Asset Inventory (AI)Latest Updates ( sorted recent to last )
RESOLVED
about 19 hours ago - at 10/06/2025 02:36AM
This incident has been resolved.
MONITORING
1 day ago - at 10/05/2025 11:01AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
3 days ago - at 10/03/2025 03:07PM
Qualys Cloud Operations is currently investigating an issue that is preventing purge rules from executing as expected on the platform. Users will experience stale assets remain in existence impacting license counts and reporting. Further updates will be shared as they become available. The ticket reference for this incident is IM-12316
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