Outage in QuickBooks

QuickBooks Desktop payroll customer attempting to access the Payroll Setup Wizard are encountering "Payroll set up Error 2023 Code 05396 40000"

Resolved Minor
January 04, 2024 - Started 4 months ago - Lasted 5 days
Official incident page

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Outage Details

The Issue has been identified and a fix is currently being worked on.
Components affected
QuickBooks Desktop
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/09/2024 04:39PM

Thank you for your patience as we worked to resolve this issue. To resolve this error please perform a QuickBooks Update : https://quickbooks.intuit.com/learn-support/en-us/help-article/update-products/update-quickbooks-desktop-latest-release/L7qUzlW1k_US_en_US?uid=lr541tq7

MONITORING 4 months ago - at 01/08/2024 04:28PM

To resolve this error please perform a QuickBooks Update : https://quickbooks.intuit.com/learn-support/en-us/help-article/update-products/update-quickbooks-desktop-latest-release/L7qUzlW1k_US_en_US?uid=lr541tq7

IDENTIFIED 4 months ago - at 01/04/2024 06:45PM

The Issue has been identified and a fix is currently being worked on.

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