Outage in QuickBooks

QBSE - iOS customers in the UK are unable to add bank connections

Resolved Minor
February 22, 2024 - Started 2 months ago - Lasted 1 day
Official incident page

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Outage Details

We are aware of an incident where some QBSE app users on iOS are experiencing difficulties connecting their bank accounts, and we are actively working to resolve this issue. In the meantime, please use web version as a workaround
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/23/2024 04:26PM

The fix has now been rolled out. Customers will need to update QuickBooks Self employed mobile app to get the fix.

IDENTIFIED 2 months ago - at 02/23/2024 08:30AM

Engineering team have established the root cause. The fix is being reviewed prior to deployment

MONITORING 2 months ago - at 02/22/2024 05:09PM

We are currently addressing the iOS issue and recommend using QBO Web to access your bank account. Thank you for your patience.

INVESTIGATING 2 months ago - at 02/22/2024 04:39PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 02/22/2024 10:56AM

We are aware of an incident where some QBSE app users on iOS are experiencing difficulties connecting their bank accounts, and we are actively working to resolve this issue. In the meantime, please use web version as a workaround

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