Outage in Retrium
SSO logins not working for all customers
Resolved Major
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Outage Details
Components affected
Retrium AuthenticationLatest Updates ( sorted recent to last )
We have confirmed with customers that SSO is now working as expected. If you continue to experience issues, please reach out to support@retrium.com.
We have rolled the application back to a previous version and are confirming that SSO logins are working now.
We are going to roll the application back to a previous version to investigate a fix for this issue without affecting our users' ability to log in. ETA for the fix is around 15 minutes. We will update this page when the application is rolled back.
There is currently an issue with our latest deployment that is preventing users from authenticating via SSO. We are investigating the issue and will update this incident when a fix is found.
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