Outage in Rev.io

Paya Payments Outage - 4/11/24

Resolved Minor
April 11, 2024 - Started 21 days ago - Lasted about 3 hours
Official incident page

Need to monitor Rev.io outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Rev.io, and never miss an outage again.
Start Free Trial

Outage Details

We are receiving reports of payments failures for clients using Paya as their payment processor. Paya has confirmed an outage on their side as the culprit, and are working quickly to restore access and payments flowing. We will keep this thread updated as we receive information. Please refer to Client Success with any questions in the meantime, and thank you for your continued support and patience. - The Rev.io Team
Components affected
Rev.io Web
Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 04/11/2024 06:45PM

Payments have been flowing successfully since Paya's fix was implemented. At this time, the incident is marked as resolved. For any lingering questions or issues, please reach out to Client Success.

MONITORING 21 days ago - at 04/11/2024 04:31PM

Paya has implemented a fix and we are monitoring the results. Please retry any missed payments and reach out to our Client Success team with any questions or continued issues.

IDENTIFIED 21 days ago - at 04/11/2024 04:04PM

We are continuing to request info from Paya about their outage and time to resolve. More info will be sent here as soon as we can.

IDENTIFIED 21 days ago - at 04/11/2024 03:59PM

We are receiving reports of payments failures for clients using Paya as their payment processor. Paya has confirmed an outage on their side as the culprit, and are working quickly to restore access and payments flowing. We will keep this thread updated as we receive information. Please refer to Client Success with any questions in the meantime, and thank you for your continued support and patience.

- The Rev.io Team

Latest Rev.io outages

Minor FTP Site UI Errors - 23 days ago
Rev.io Service Issues - 9 months ago

Stay informed of vendor status updates

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime