Outage in RingCentral Engage Digital
Customers are experiencing issues with sending private messages on Twitter/X channels
Resolved Minor
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Outage Details
Components affected
RingCentral Engage Digital Twitter synchronizationLatest Updates ( sorted recent to last )
Our team has rolled out a fix for this issue. Situation is now back to normal.
If you're still experiencing issues on Twitter/X DMs, please reach out to our Support team.
Due to limitations on Twitter/X's APIs, a portion of Engage Digital customers may experience issues and delays with sending private messages (outbound only).
If you're experiencing issues, please reach out to our Support team.
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