Outage in RingCentral Engage Digital
Instagram API issue
Resolved Major
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Outage Details
Components affected
RingCentral Engage Digital Instagram synchronizationLatest Updates ( sorted recent to last )
Our team has confirmed the issue is resolved.
If you're still experiencing issues, please add an admin to your Meta Business Manager following this process: https://www.facebook.com/business/help/1125825714110549?id=420299598837059
Please reach out to our Support team for more information.
Meta marked this incident as resolved.
Our teams are monitoring the situation to make sure synchronization resumes on all impacted channels.
A portion of customers may experience issues with their Instagram channels.
Meta teams updated their status page and are working on the issue: https://metastatus.com/graph-api
Our teams will be monitoring the situation and provide updates once we have more information.
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