Outage in RingCentral Engage Digital

Customers are experiencing issues with sending private messages on Twitter/X channels

Resolved Minor
February 02, 2024 - Started over 1 year ago - Lasted about 8 hours
Official incident page

Incident Report

Due to limitations on Twitter/X's APIs, a portion of Engage Digital customers may experience issues and delays with sending private messages (outbound only). If you're experiencing issues, please reach out to our Support team.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/02/2024 10:00PM

Our team has rolled out a fix for this issue. Situation is now back to normal.
If you're still experiencing issues on Twitter/X DMs, please reach out to our Support team.

IDENTIFIED over 1 year ago - at 02/02/2024 02:13PM

Due to limitations on Twitter/X's APIs, a portion of Engage Digital customers may experience issues and delays with sending private messages (outbound only).
If you're experiencing issues, please reach out to our Support team.

Latest RingCentral Engage Digital outages

Issue on Facebook channels - over 1 year ago
Issue with Twitter/X channels - almost 2 years ago

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