Outage in RingCentral Engage Digital
Issue with X/Twitter direct messages
Resolved Major
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Outage Details
Components affected
RingCentral Engage Digital Twitter synchronizationLatest Updates ( sorted recent to last )
Our teams confirmed all DMs are now correctly sent on X/Twitter channels as a long-term solution has been found.
If you're still experiencing issues with DMs on X/Twitter, please reach out to our Support team.
A portion of Engage Digital customers may experience an issue sending private messages on X/Twitter channels.
Our teams reached out to X/Twitter to investigate this issue.
If you're experiencing an issue with DMs on X/Twitter, please reach out to our Support team
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