Outage in RingCentral Engage Digital
Issue on Facebook channels
Resolved Major
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Outage Details
Components affected
RingCentral Engage Digital Facebook page synchronizationLatest Updates ( sorted recent to last )
Our engineering team confirmed that synchronization has resumed on all Facebook channels.
If you're experiencing any issue, please report it to our Support team.
Meta informed that the issue is resolved on their end.
Our teams are monitoring the situation to ensure all Facebook channels are now working properly.
Meta has reported an incident affection the synchronization of inbound messages on Facebook channels. Their engineering team is actively working to resolve the situation.
More info on Meta's status page: https://metastatus.com/graph-api
If you're experiencing issues on your Facebook channels, please reach out to our Support team.
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