Facebook closed the incident. Situation has been stable since last update. There are still have a limited number of FB account that can't resubscribe webhooks as api is returning 500 error. We are creating bug in FB about those cases.
It seems that most of the FB network channels, including Instagram, Messenger and Whatsapp are back online and synchronize again. We are noticing on FB/Messenger/Instagram some rare accounts where Facebook apis are now returning error 500. FB platform status page, https://status.fb.com/graph-api , indicates that situation is still degraded and they are still in the process of recovering from disruption. We'll keep incident open until Facebook declare situation is back to normal.
We are noticing first signs of improvements on Facebook Messenger where inbound and outbound messages traffic seems to slowly recover.
Facebook, Instagram and Whatsapp all confirmed there is a problem on Twitter but did not provide any details nor any estimate for recovery. We are monitoring the situation, when those services and API are back, the messages agent have created in Engage Digital on those channels will be sent automatically.
Problem is on Facebook side and seems to be global, it seems to be fairly low level (DNS). They have not communicated yet and their status page is also down. We are monitoring the situation and keep you updated in case we have more information.
IsDown is a status page aggregator for all your business-critical dependencies. Create a health dashboard for your 3rd-party services. Instant notifications on outages. All in one place.
Notifications viaGet Started Free
No credit card required · 1742 services available · Check out Live Demo Dashboard
"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
Every engineer at some point in time
It has never been easier to understand the outages in your external cloud services.
All of your service statuses in one place
Check the status page aggregated of all your services in one place. No more going to each of the status pages and managing them individually.
Notifications of incidents in real time
We monitor 24 hours a day, 7 days a week and will notify you if there is an incident. No more wasting time trying to figure out why something isn't working.
Notifications in your favorite channel
Get instant notifications in your email, Slack, or Discord when we detect a service outage.
Keep track of scheduled maintenance
Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.
Set the notification level for each service
Configure which notifications you want to receive from each service. You can choose to receive notifications for all incidents, only critical incidents, or just display them on the dashboard.
Integrate with your current workflows
Using Zapier or Webhooks, you can easily integrate notifications into your processes.
Receive a Weekly Digest
Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.
Multiple Dashboards & Profiles
Create one dashboard for each of your teams. Monitor only the services that each teams uses. Dedicated dashboard with custom notification settings.
Only receive notifications for specific components
Filter notifications by service components. You can opt to receive notifications only when a specific component is affected.
You already monitor your internal systems. What about the external services? Monitor the services your business depends on. Don't waste time looking elsewhere when external outages are the cause of issues.
Detect external outages before your clients tell you. Anticipate possible issues and make the necessary arrangements. Having proactive communication builds trust over clients and prevents more work.
5 minutes to set everything up
Start with a trial account that will allow you to try and monitor up to 40 services for 14 days.
There are 1742 services to choose from, and we're adding more every week.
You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.
You'll start getting alerts when we detect outages in your external dependencies! No more wasting time looking in the wrong place!
Increase the productivity and efficiency of your team. Enable monitoring for your services, and start receiving real-time alerts when your external dependencies have outages.Start today for FREE