Outage in Sauce Labs

2024-March-12 Service Incident

Resolved Major

March 12, 2024 - Started about 2 years ago - Lasted 1 day
Official incident page

Incident Report

We are experiencing reduced availability of Samsung Real devices in the US-West-1 data center. We are investigating.

Components affected

Sauce Labs US-West Sauce Labs US-West Sauce Labs EU-Central Sauce Labs EU-Central

Need to monitor Sauce Labs outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 03/13/2024 04:36PM

After taking remedial action, Samsung Real devices are available in all our data centers. This incident is now resolved.

IDENTIFIED about 2 years ago - at 03/13/2024 02:31PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 years ago - at 03/13/2024 10:06AM

We continue to experience reduced availability of Samsung Real devices in our Public pool in the US-West-1 and EU-Central-1 data centers. We continue to investigate.

INVESTIGATING about 2 years ago - at 03/12/2024 10:40PM

We continue to experience reduced availability of Samsung Real devices in our Public pool in the US-West-1 and EU-Central-1 data centers. Investigation is underway.

INVESTIGATING about 2 years ago - at 03/12/2024 04:55PM

We are experiencing reduced availability of Samsung Real devices in our US-West-1 and EU-Central-1 data centers. We continue to investigate.

INVESTIGATING about 2 years ago - at 03/12/2024 02:12PM

We are experiencing reduced availability of Samsung Real devices in the US-West-1 data center. We are investigating.

Latest Sauce Labs outages

2026-March-19 Service Incident - 13 days ago

2026-March-10 Service Incident - 22 days ago

2026-February-27 Service Incident - about 1 month ago

2026-February-23 Service Incident - about 1 month ago

2026-January-13 Service Incident - 3 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook