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We continuously monitor the official SchemeServe status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last SchemeServe outages.
Minor Resolved · about 2 months ago · lasted 5 days
Intermittent "Services aren't available right now" error message
We are continuing to investigate an intermittent issue where some clients are receiving an error page stating "Services aren't available right now". If you receive this error refreshing the window will resolve it whilst we continue to investigate.
Minor Resolved · 2 months ago · lasted about 4 hours
We are currently experiencing intermittent connectivity issues with SchemeServe. We are investigating the issue and will update you with more details in due course.
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Minor Resolved · 3 months ago · lasted 11 days
From all of us at SchemeServe, we wish you a very Merry Christmas and a Happy New Year! We are closed over the bank holidays, but our Obsessive Support team will still be on-hand throughout the rest of the Christmas period. If you need us, give us a call, or pop us a ticket as normal, however between the 28-30 December there will be a reduced number of staff so please do be patient with us.
Minor Resolved · 4 months ago · lasted about 1 hour
SchemeServe currently experiencing slowdown
We are currently investigating reports of a slowdown affecting cases and reports on SchemeServe
Minor Resolved · 5 months ago · lasted about 6 hours
We are currently investigating reports of slow page loads and timeouts across SchemeServe
Minor Resolved · 5 months ago · lasted 8 days
We are aware of an issue with running Agent Statements, which we have identified and are currently resolving. We recommend waiting until this issue is resolved before running any Agent Statements.
Minor Resolved · started 6 months ago
SchemeServe Company Retreat
SchemeServe are currently away at our bi-annual company staff retreat until Wednesday 12th October. Our Obsessive Support desk is being monitored but is running at a reduced capacity so we may not respond as quickly as usual to your requests.
User-reported problems for SchemeServe in the last 12 hours. It's a collection of user reports from different sources.
Check the current status of the components
SchemeServe is insurance software like no other. Hosted in the cloud for MGAs, brokers and insurers, the SchemeServe platform boasts unique flexibility. It is simple enough to build products yourself, or you can choose to have them built for you by the Obsessive Support™ team, a group of award-winning ex-underwriters moulded, by us, into tech gurus. A carbon neutral company, and Member of the BIBA 'Insurance Technology & Innovation Committee' (ITIC).
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