Screeners Status

Resolved Authentication and Playback Errors

We are currently investigating reports of users receiving errors when attempting to log in or play video files.

Resolved SafeStream Loading Errors

Our engineering team has been able to confirm an interruption to SafeStream watermarking which began at approximately 10:20am PT until 10:53am PT due to a routing issue. This has been resolved and files should now play back properly.

Resolved Page Loading Delays

We are investigating reports of slow load times.

Resolved Page Loading Delays

We can confirm that Screeners is experiencing elevated error rates that are causing pages to load slowly or be unresponsive. Our engineers are currently investigating the cause of this.

Resolved Page Loading Delays

We can confirm that Screeners is experiencing elevated error rates that are causing pages to load slowly or be unresponsive. Our engineers are currently investigating the cause of this.

Resolved SafeStream Playback Errors

Our engineering team is currently investigating reports of playback errors on SafeStream-watermarked content.

Resolved Connectivity Issues

Screeners is inaccessible due to an upstream service provider experiencing connectivity issues when attempting to access our services. Our engineers are currently working on solutions to restore uninterrupted access.

Resolved Screeners Playback Issues

We can confirm that Screeners is experiencing playback issues for west coast users in the US. Our engineers are currently working on a solution.

Resolved Screeners Not Loading

We can confirm that app.screeners.com is not loading. Our engineers are investigating this issue.

Resolved Playback Errors

We are currently investigating reports that users are receiving errors when playing video files.