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Ongoing Information regarding coronavirus

As the coronavirus is spreading through Europe, carriers are taking measures to prevent a further outbreak. Most common measures taken by the carriers a...

Stats

0 incidents in the last 7 days

3 incidents in the last 30 days

Automatic Checks

Last check: less than a minute ago

Last known issue: 9 days ago

Latest Incidents

Last 30 days

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Resolved Shopify - Impossible to login to Sendcloud from Shopify

We are currently facing an issue with: - connecting Shopify to Sendcloud - access Sendcloud from Shopify backend The problem has been identified, we expect a return to normal soon

Resolved Amazon shipment feedback unavailable

Send updates regarding the status of shipments to Amazon is currently unavailable. We're currently investigating the issue and we're in contact with Amazon.

Resolved Delivengo - Problème de création d’étiquettes

Nous enquêtons actuellement sur la source de ce problème.

about 1 month ago Official incident report

Resolved Longer times to process parcel status updates

We are currently investigating an issue that affects the rate parcels are updated in our platform. It is expected to have degraded performance on the following components: track and trace emails, track and trace pages, and up to date statuses in parcels created visible in the Sendcloud platform (including APIs).

about 1 month ago Official incident report

Resolved Bpost label announcement issues

We are currently investigating this issue.

about 1 month ago Official incident report

Resolved Delivengo label announcement issues - Problème de création d’étiquettes

Nous enquêtons actuellement sur la source de ce problème.

about 1 month ago Official incident report

Resolved PostNL Globalpack label announcement issues (sendcloud contract)

We are currently investigating the issue regarding error message 'No available barcodes in the specified range and series'

about 1 month ago Official incident report

Resolved Poste Italiane Crono International - Problema nella creazione delle etichette

Al momento stiamo conducendo un’indagine sul problema. Destinazioni interessate: Spagna, Germania, Romania, Taiwan e Malta

about 2 months ago Official incident report

Resolved Trunkrs label announcement issues

We are currently investigating this issue.

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Services Available
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Incidents registered
57052
Monitoring Incidents
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