Outage in Sharpen
Sharpen Q (IZ1) Service Disruption
Resolved Major
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Outage Details
Components affected
Sharpen Q Sharpen app.iz1.sharpen.cx Sharpen Inbound Voice Sharpen Outbound VoiceLatest Updates ( sorted recent to last )
This issue is resolved.
We have identified the failure point and performed initial recovery steps. Test interactions, both inbound and outbound from Sharpen Q, are working as expected.
We have continued our path to narrowing in on the issue, but have no identified the cause. All necessary resources continue to be engaged until this is resolved.
We have narrowed in on the fault zone of the issue and are working to identify the source of the issue. All necessary resources continue to be engaged until this is resolved.
We are aware of a service disruption to our IZ1 (app.iz1.sharpen.cx) environment. We have all necessary resources engaged to restore service. Additional details will be provided soon.
We are aware of a potential service disruption. We have all necessary resources engaged to restore service. Additional details will be provided soon.
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