Outage in SharpSpring

Some Users Unable to Insert Files when Editing Emails

Resolved Minor
February 03, 2023 - Started about 1 year ago - Lasted 12 minutes
Official incident page

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Outage Details

Our team has received reports that some customers are unable to select files or images to insert when editing their emails. Our team is aware of the issue and is investigating.
Components affected
SharpSpring Application
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 02/03/2023 09:18PM

Our team has reviewed the file manager and confirmed that all users are now able to select and insert images and files while editing emails. If you continue to experience any issues when editing email, please reach out to support.

INVESTIGATING about 1 year ago - at 02/03/2023 09:07PM

Our team has received reports that some customers are unable to select files or images to insert when editing their emails. Our team is aware of the issue and is investigating.

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