Outage in SharpSpring

Sales Dialer Downtime

Resolved Minor
March 29, 2023 - Started about 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

SharpSpring Sales Dialer is failing to successfully complete calls for some customers. Our team is actively investigating and working to resolve this issue.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/29/2023 08:09PM

We have confirmed resolution and now see success when making calls with Sales Dialer.

If you continue to experience any behaviors causing Sales Dialer to not behave as expected please reach out to Lead Gen & CRM Support.

MONITORING about 2 years ago - at 03/29/2023 04:12PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 years ago - at 03/29/2023 03:58PM

SharpSpring Sales Dialer is failing to successfully complete calls for some customers. Our team is actively investigating and working to resolve this issue.

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