Outage in Sherweb

PBX Pro - Unable to play voicemail messages from Call Panel

Resolved Minor
September 26, 2023 - Started over 1 year ago - Lasted 15 days
Official incident page

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Outage Details

Some PBX Pro users are receiving the following message when trying to play voicemails from call panel "Failed to load voicemail audio for message ID"We are currently investigating the situation and will provide updates as they become available.
Latest Updates ( sorted recent to last )
INFORMATIONAL over 1 year ago - at 09/26/2023 06:56PM

Some PBX Pro users are receiving the following message when trying to play voicemails from call panel "Failed to load voicemail audio for message ID"We are currently investigating the situation and will provide updates as they become available.

INFORMATIONAL over 1 year ago - at 09/26/2023 08:07PM

PBX Pro users that are currently unable to listen to voicemail messages from the Voicemail tab of Call Panel can dial *97 from their phone and or soft phone in order to listen to those voicemail messages.

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