Outage in Sherweb

Potential issue detected on our services

Resolved Minor
April 08, 2025 - Started about 1 month ago - Lasted 27 days
Official incident page

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Outage Details

The Azure usage details tab is currently unavailable for some customer in the invoice section. Our team is working on a fix. You can still access a full breakdown directly in the Azure Portal (http://portal.azure.com/) under Azure cost management ACM. Thank you for your patience. The Sherweb Technical Support Team
Components affected
Sherweb Hosted Services Sherweb Cumulus Portal Sherweb General
Latest Updates ( sorted recent to last )
INFORMATIONAL about 1 month ago - at 04/08/2025 01:52PM

The Azure usage details tab is currently unavailable for some customer in the invoice section. Our team is working on a fix. You can still access a full breakdown directly in the Azure Portal (http://portal.azure.com/) under Azure cost management ACM. Thank you for your patience.
The Sherweb Technical Support Team

INFORMATIONAL about 1 month ago - at 04/16/2025 03:25PM

The Azure usage details tab may be unavailable for some customer in the invoice section.Our team is working on a fix.  You can still access a full breakdown directly in the Azure Portal (http://portal.azure.com/) under Azure cost management ACM. Thank you for your patience.The Sherweb Technical Support Team

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