Outage in Sherweb
Potential issue detected on our services
Resolved MinorIncident Report
A possible
issue is affecting our SMS Multi-Factor Authentication (MFA) system.Our system
administrators are investigating to determine the cause.
If you have
chosen SMS as a MFA method and need to login to the Cumulus platform, either
use your recovery key to bypass the MFA or contact your support team to bypass
it for you.Best
Regards,
The SherWeb Technical Support Team
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Latest Updates ( sorted recent to last )
INFORMATIONAL
8 months ago - at 09/01/2025 09:23PM
A possible
issue is affecting our SMS Multi-Factor Authentication (MFA) system.Our system
administrators are investigating to determine the cause.
If you have
chosen SMS as a MFA method and need to login to the Cumulus platform, either
use your recovery key to bypass the MFA or contact your support team to bypass
it for you.Best
Regards,
The SherWeb Technical Support Team
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