Outage in ShipEngine

UPS - Intermittent issues creating labels and getting rates with UPS

Resolved Major
November 29, 2023 - Started 6 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are aware of elevated error rates when attempting to get rates and create labels with UPS. We are continuing to monitor the situation for improvement.
Components affected
ShipEngine UPS US
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/29/2023 06:50PM

This issue has been resolved.

MONITORING 6 months ago - at 11/29/2023 06:06PM

We are aware of elevated error rates when attempting to get rates and create labels with UPS.

We are continuing to monitor the situation for improvement.

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