Outage in Sinch

Service Degradation - Customer Dashboard

Resolved Minor
April 22, 2024 - Started 12 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are writing to inform you that we are currently facing a service degradation for Country Information feature on the customer dashboard. Impact: Customers may not be able to use Country Information page to view country specific information. Our engineers are working to restore service as soon as possible.
Components affected
Sinch SMS Administration
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 04/22/2024 01:53PM

This incident has been resolved.

Incident Start Time: 2024-04-22 07:20 UTC
Incident End Time: 2024-04-22 13:17 UTC

INVESTIGATING 11 days ago - at 04/22/2024 01:17PM

We are continuing to investigate this issue.

INVESTIGATING 12 days ago - at 04/22/2024 11:05AM

We are writing to inform you that we are currently facing a service degradation for Country Information feature on the customer dashboard.

Impact: Customers may not be able to use Country Information page to view country specific information.

Our engineers are working to restore service as soon as possible.

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