Outage in Skytap

Hosting Degradation in EMEA

Resolved Minor
March 20, 2024 - Started about 1 month ago - Lasted about 19 hours
Official incident page

Need to monitor Skytap outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Skytap, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating reports regarding an issue related to hosting services in our EMEA Region. We are actively investigating this issue and will provide further details regarding symptoms and scope within one hour.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/21/2024 04:13AM

The issue related to hosting services in our EMEA Region has now been resolved.

At this time, all of the reported symptoms should now be resolved:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted

This disruption may have resulted in some running Virtual Machines being returned to a powered off state. Affected VM owners have been notified directly.

If you have a VM reporting an error or issue, please contact Skytap Support (support@skytap.com) for assistance.

IDENTIFIED about 1 month ago - at 03/20/2024 11:29AM

We are continuing to work towards resolving an issue related to hosting services in our EMEA Region. Our Engineers are actively working on this issue with high priority.

IDENTIFIED about 1 month ago - at 03/20/2024 10:29AM

We are continuing to work towards resolving an issue related to hosting services in our EMEA Region. Our Engineers are actively working on this issue with high priority.

Symptoms for this issue may include:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted

We will provide an update within one hour.

IDENTIFIED about 1 month ago - at 03/20/2024 09:27AM

We have identified an issue related to hosting services in our EMEA Region. Our Engineers are actively working on this issue with high priority.

Symptoms for this issue may include:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted

We will provide an update within one hour.

INVESTIGATING about 1 month ago - at 03/20/2024 09:09AM

We are investigating reports regarding an issue related to hosting services in our EMEA Region.

We are actively investigating this issue and will provide further details regarding symptoms and scope within one hour.

Latest Skytap outages

Network Issues in UK-London-M-1 - about 1 month ago
Hosting Degradation in CAN-Toronto - about 2 months ago

The easiest way to monitor Skytap and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3155 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime