Outage in Smarty
International Street Address API: “Stray Data”
Resolved Minor
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Outage Details
Service: International Street Address API (No other services were involved in this incident.)
Duration: From approximately 23:00 UTC on November 30, 2017 to approximately 13:00 UTC on December 1, 2017
Description: A deployment to the International Street Address API resulted in some responses containing incorrect, and seemingly stray data field values. The underlying root-cause has since been diagnosed and resolved.
We are currently in the process of notifying the affected users and have taken measures to provide accurate responses for all adversely affected lookups. If you feel you were adversely affected but do not receive any notification via the email addresses listed on your SmartyStreets account within 24 hours, please feel free to contact us: https://smartystreets.com/contact
Duration: From approximately 23:00 UTC on November 30, 2017 to approximately 13:00 UTC on December 1, 2017
Description: A deployment to the International Street Address API resulted in some responses containing incorrect, and seemingly stray data field values. The underlying root-cause has since been diagnosed and resolved.
We are currently in the process of notifying the affected users and have taken measures to provide accurate responses for all adversely affected lookups. If you feel you were adversely affected but do not receive any notification via the email addresses listed on your SmartyStreets account within 24 hours, please feel free to contact us: https://smartystreets.com/contact
Latest Updates ( sorted recent to last )
RESOLVED
over 7 years ago - at 12/01/2017 09:01PM
Service: International Street Address API (No other services were involved in this incident.)
Duration: From approximately 23:00 UTC on November 30, 2017 to approximately 13:00 UTC on December 1, 2017
Description: A deployment to the International Street Address API resulted in some responses containing incorrect, and seemingly stray data field values. The underlying root-cause has since been diagnosed and resolved.
We are currently in the process of notifying the affected users and have taken measures to provide accurate responses for all adversely affected lookups. If you feel you were adversely affected but do not receive any notification via the email addresses listed on your SmartyStreets account within 24 hours, please feel free to contact us: https://smartystreets.com/contact
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