Outage in SMSPortal
Service Degradation - Cell C SA
Resolved Minor
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Outage Details
Components affected
SMSPortal AfricaLatest Updates ( sorted recent to last )
After extensive monitoring, we believe this issue to be resolved.
Cell C SA have informed us that the issue has been resolved and that they are currently processing a backlog of messages and delivery receipts. We will continue to monitor extensively.
Cell C are currently experiencing a technical issue on their SMSCs causing irregular delivery and delayed delivery receipts for a portion of messages. Please do not resubmit any messages that you believe may be affected.
SMSPortal have rerouted all possible traffic in order to limit any impact to customers.
Type: Delivery Degradation
Impact: Customers may experience irregular delivery with inconsistent delivery receipts when sending towards Cell C SA.
We appreciate your patience while the operator works to resolve the issue and we will keep you updated.
Please contact help@smsportal.com should you require further information or assistance.
The SMSPortal Team
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