SMSPortal

SMSPortal Status

Official source Everything seems OK
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Stats

0 incidents in the last 7 days

0 incidents in the last 30 days

Automatic Checks

Last check: less than a minute ago

Last known issue: about 1 month ago

Latest Incidents

Last 30 days

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Resolved Service Degradation - Cell C

Cell C is rejecting a small portion of outbound messages. As a result, customers may be receiving an incorrect delivery status of "UNDELIV" for these messages. Once resolved, any messages with the incorrect status will be resubmitted at no cost to our clients. Type: Inaccurate DLR Status Impact: Customers may experience irregular delivery with inconsistent delivery statuses when sending to the Cell C network. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact [email protected] should you require further information or assistance. The SMSPortal Team

about 1 month ago Official incident report

Resolved Service Degradation - Vodacom SA

Vodacom SA is rejecting a small portion of outbound messages. As a result, customers may be receiving an incorrect delivery status of "UNDELIV" for these messages. Once resolved, any messages with the incorrect status will be resubmitted at no cost to our clients. Type: Inaccurate DLR Status Issue Start Time: 14 Jan 2021 @ 07:40 (UTC+2) Impact: Customers may be receiving an incorrect delivery status of "UNDELIV" for a portion of outbound messages to Vodacom SA subscribers. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact [email protected] should you require further information or assistance. The SMSPortal Team

about 1 month ago Official incident report

Resolved Service Degradation - Cell C

Cell C is rejecting a small portion of outbound messages. As a result, customers may be receiving an incorrect delivery status of "UNDELIV" for these messages. Once resolved, any messages with the incorrect status will be resubmitted at no cost to our clients. Type: Inaccurate DLR Status Issue Start Time: 1 December 2020 @ 08h58 (UTC+2) Impact: Customers may experience irregular delivery with inconsistent delivery statuses when sending to the Cell C network. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact [email protected] should you require further information or assistance. The SMSPortal Team

Resolved Service Degradation - Vodacom SA

Vodacom SA is currently experiencing a general outage on their network and as a result SMS delivery towards Vodacom SA is degraded. Please do not resubmit any messages. Type: Network Outage Issue Start Time: 23 November 2020 @ 14h30 (UTC+2) Impact: Customers may experience irregular delivery with inconsistent delivery times when sending to Vodacom SA. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact [email protected] should you require further information or assistance. The SMSPortal Team

Resolved Service Degradation - MTN SA

MTN SA are currently experiencing a delay in returning delivery receipts for a portion of messages. Please do not resubmit any messages that you believe may be affected. Type: DLR Delays Impact: You may experience irregular delivery with inconsistent delivery receipts when sending towards MTN SA. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact [email protected] should you require further information or assistance. The SMSPortal Team

Resolved Service Degradation - Vodacom SA

Vodacom SA is currently experiencing an outage on their network and as a result SMS delivery towards Vodacom SA is degraded. Please do not resubmit any messages. Type: Network Outage Issue Start Time: 4 November 2020 @ 10:17am (UTC+2) Impact: Customers may experience irregular delivery with inconsistent delivery times when sending to Vodacom SA. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact [email protected] should you require further information or assistance. The SMSPortal Team

Resolved SSL/TLS Handshake Failures

We are currently experiencing an issue whereby certain cipher suites are being rejected upon SSL authentication. Type: SSL/TLS Handshake Failures Issue Start Time: 25 Oct 2020 @ 18:03 Impact: A portion of customers will be unable to connect to RESTFul and Legacy APIs. We are in the process of adding the necessary cipher suites and appreciate your patience while we work to resolve the issue. We will keep you updated. Please contact [email protected] should you require further information or assistance. The SMSPortal Team

Resolved Service Degradation - FTP / SFTP API

We are currently experiencing an issue with our FTP and SFTP API. Type: FTP / SFTP API Offline Issue Start Time: 08h30 Impact: Customers will be unable to connect via the FTP / SFTP API channel. We appreciate your patience while we work to resolve the issue and we will keep you updated. Please contact [email protected] should you require further information or assistance. The SMSPortal Team

Resolved Service Degradation - MTN SA

MTN SA are currently experiencing a delay in returning delivery receipts for a portion of messages. Please do not resubmit any messages that you believe may be affected. Type: DLR Delays Impact: You may experience irregular delivery with inconsistent delivery receipts when sending towards MTN SA. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact [email protected] should you require further information or assistance. The SMSPortal Team

Resolved Service Degradation - Vodacom SA

Vodacom SA is rejecting a small portion of outbound messages. As a result, customers may be receiving an incorrect delivery status of "UNDELIV" for these messages. Once resolved, any messages with the incorrect status will be resubmitted at no cost to our clients. SMSPortal has rerouted all possible traffic in order to limit any impact to customers. Type: Inaccurate DLR Status Impact: Customers may be receiving an incorrect delivery status of "UNDELIV" for a portion of outbound messages to Vodacom SA Subscribers. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact [email protected] should you require further information or assistance. The SMSPortal Team

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