Number of Incidents
1 outages
Since last incident
7 days
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including SMSPortal.
Minor · 7 days ago · lasted about 11 hours
Service Degradation - Core Data Centres
Our Data Centre providers are currently investigating the root cause of connectivity issues that occurred at two of our core data centres. Type: Network Degradation Issue Start Time: 18 Sep @ 09:50 (UTC+2) Issue End Time: 18 Sep @ 09:54 (UTC+2) Impact: Customers might have experienced intermittent connectivity or increased response times on our platform. We appreciate your patience while the data centre engineers investigate and we will keep you updated. Please contact help@smsportal.com should you require further information or assistance. The SMSPortal Team
Minor · 2 months ago · lasted about 7 hours
Service Degradation - Core Data Centre
We are currently investigating the root cause of connectivity issues at one of our core data centres. Type: Network Degradation Issue Start Time: 27 Jul @ 12:36 (UTC+2) Impact: Customers might experience intermittent connectivity or increased response times on our platform. We appreciate your patience while the data centre engineers work to resolve the issue and we will keep you updated. Please contact help@smsportal.com should you require further information or assistance. The SMSPortal Team
Minor · 3 months ago · lasted about 3 hours
MTN SA is currently experiencing technical issues on their core network and as a result SMS delivery towards MTN SA is degraded. Type: Mobile Network Outage Impact: Customers may experience irregular delivery with inconsistent delivery times when sending to MTN SA. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please do not resubmit any messages. Please contact help@smsportal.com should you require further information or assistance.
Minor · 5 months ago · lasted about 9 hours
Service Degradation - Telkom Mobile SA
Telkom Mobile SA are currently experiencing technical issues on their SMSCs causing outbound messages to fail. As a result, customers may be receiving a delivery status of "UNDELIV" for messages towards Telkom Mobile SA. Type: Delivery Degradation Issue Start Time: 16 Apr 2023 @ 22:07 (UTC+2) Impact: Customers may experience irregular delivery with inconsistent delivery times when sending to Telkom Mobile SA. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact support@smsportal.com should you require further information or assistance. The SMSPortal Team
Minor · 7 months ago · lasted about 7 hours
Service Degradation - Cell C SA
Cell C are currently experiencing a technical issue on their SMSCs causing irregular delivery and delayed delivery receipts for a portion of messages. Please do not resubmit any messages that you believe may be affected. SMSPortal have rerouted all possible traffic in order to limit any impact to customers. Type: Delivery Degradation Impact: Customers may experience irregular delivery with inconsistent delivery receipts when sending towards Cell C SA. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact help@smsportal.com should you require further information or assistance. The SMSPortal Team
Minor · 7 months ago · lasted about 6 hours
Service Degradation - Cell C SA
Cell C are currently experiencing a delay in returning delivery receipts for a portion of messages. Please do not resubmit any messages that you believe may be affected. SMSPortal have rerouted all possible traffic in order to limit any impact to customers. Type: Delivery Degradation Impact: Customers may experience irregular delivery with inconsistent delivery receipts when sending towards Cell C SA. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact support@smsportal.com should you require further information or assistance. The SMSPortal Team
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