Outage in SMSPortal

Service Degradation - MTN SA

Resolved Minor
October 25, 2024 - Started 7 months ago - Lasted about 6 hours
Official incident page

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Outage Details

MTN SA are currently experiencing a delay in returning delivery receipts. Type: DLR Delays Impact: Customers may experience delays in delivery receipts when sending towards MTN SA. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please do not resubmit any messages that you believe may be affected. Please contact help@smsportal.com should you require further information or assistance. The SMSPortal Team
Components affected
SMSPortal Africa
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/25/2024 11:24AM

After extensive monitoring we believe this issue to be resolved.

MONITORING 7 months ago - at 10/25/2024 08:57AM

MTN SA have informed us that the issue has been resolved. We will continue to monitor extensively.

INVESTIGATING 7 months ago - at 10/25/2024 05:09AM

MTN SA are currently experiencing a delay in returning delivery receipts.

Type: DLR Delays
Impact: Customers may experience delays in delivery receipts when sending towards MTN SA.

We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please do not resubmit any messages that you believe may be affected.

Please contact help@smsportal.com should you require further information or assistance.

The SMSPortal Team

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