Outage in SMX Secure Cloud Solutions

Connection reset errors

Resolved Minor
March 22, 2023 - Started about 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

Some senders maybe getting "Connection reset" errors when sending into SMX customers. A fix has been developed which is currently in testing and will be released soon. Further updates to this issue will be posted soon.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/23/2023 03:29AM

This issue has now been resolved. Thank you for your patience.

IDENTIFIED about 1 year ago - at 03/23/2023 12:34AM

A fix is being rolled out to all mail severs at present. This incident will be updated once this has been completed.

IDENTIFIED about 1 year ago - at 03/22/2023 11:22PM

Some senders maybe getting "Connection reset" errors when sending into SMX customers. A fix has been developed which is currently in testing and will be released soon. Further updates to this issue will be posted soon.

Latest SMX Secure Cloud Solutions outages

External DNS resoution issues - about 1 month ago
DMARC failures - 8 months ago
Outbound emails queuing - 9 months ago

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