Outage in Snowflake

AWS - US East (N.Virginia): MI-20220516

Resolved Minor
May 16, 2022 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Current status: We're investigating a potential issue with Snowflake Data Warehouse (Database), Snowpipe (Data Ingestion), Replication and Snowsight. We'll provide an update within 60 minutes or remove this message if we determine that there is no service issue. Customer experience: A subset of customers hosted in the specified regions may be unable to access or use Snowflake services and features, or customers may experience delays while accessing or using their services and features.
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 05/16/2022 05:31PM

Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.

Customer experience: A subset of customers hosted in the specified regions may have been unable to access or use Snowflake services and features, or customers may have experienced delays while accessing or using their services and features. Queries that were not successful during the course of the incident should be restarted.

Incident start time: 09:24 PT May 16, 2022

Incident end time: 09:44 PT May 16, 2022

IDENTIFIED almost 2 years ago - at 05/16/2022 05:14PM

Current status: We've identified the source of the issue, and we're developing and implementing a fix to restore service. We'll provide another update within 60 minutes.

Customer experience: A subset of customers hosted in the specified regions may be unable to access or use Snowflake services and features, or customers may experience delays while accessing or using their services and features.

Incident start time: 09:24 PT May 16, 2022

INVESTIGATING almost 2 years ago - at 05/16/2022 04:55PM

Current status: We're continuing to investigate the issue with Snowflake Data Warehouse (Database), Snowpipe (Data Ingestion), Replication and Snowsight. We'll provide another update within 60 minutes.

Customer experience: A subset of customers hosted in the specified regions may be unable to access or use Snowflake services and features, or customers may experience delays while accessing or using their services and features.

INVESTIGATING almost 2 years ago - at 05/16/2022 04:46PM

Current status: We're investigating a potential issue with Snowflake Data Warehouse (Database), Snowpipe (Data Ingestion), Replication and Snowsight. We'll provide an update within 60 minutes or remove this message if we determine that there is no service issue.

Customer experience: A subset of customers hosted in the specified regions may be unable to access or use Snowflake services and features, or customers may experience delays while accessing or using their services and features.

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