Outage in Socialbakers

Instagram Carousels: major outage

Resolved Minor
March 08, 2024 - Started about 2 months ago - Lasted about 11 hours
Official incident page

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Outage Details

We are currently experiencing a system-wide issue where publishing of Instagram carousels has started to fail since 8:00 CET. At present, 100% of such posts are failing. We are actively investigating this issue and working on a resolution with META. Please note that other Instagram functionalities such as standard posts, comments, and Direct Messages (DMs) are operating normally. We apologize for any inconvenience caused and appreciate your patience while we resolve this issue.
Components affected
Socialbakers Publisher
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/08/2024 07:50PM

This incident has been resolved.

INVESTIGATING about 2 months ago - at 03/08/2024 09:19AM

We are currently experiencing a system-wide issue where publishing of Instagram carousels has started to fail since 8:00 CET. At present, 100% of such posts are failing. We are actively investigating this issue and working on a resolution with META.

Please note that other Instagram functionalities such as standard posts, comments, and Direct Messages (DMs) are operating normally. We apologize for any inconvenience caused and appreciate your patience while we resolve this issue.

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