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We continuously monitor the official Soymach status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Soymach outages.
Minor · started over 1 year ago
AWS Network issues impacting Mambu
Our cloud provider AWS identified an issue with their internal network and is working on a permanent fix. In the meantime, Mambu users might experience intermittent issues with document uploads. Mambu team is working with AWS to minimize the impact for our customers and it is closely monitoring the situation. More updates are available in AWS Status page https://status.aws.amazon.com/.
Minor Resolved · 13 days ago · lasted 3 days
We identified an issue, which prolongs document upload. Our engineering team is preparing a fix.
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Minor Resolved · 9 months ago · lasted 5 minutes
SOYMACH DR disaster recovery failback in progress
We are starting the disaster recovery failback process for SOYMACH DR environments. We will follow-up with updates.
Maintenance Resolved · 9 months ago · lasted about 1 hour
SOYMACH PROD - disaster recovery in progress
We are starting the disaster recovery process for SOYMACH PROD environments. We will follow-up with updates.
Minor Resolved · over 2 years ago · lasted over 1 year
Performance degradation in production
We have been alerted to performance degradation in all production instances following the release of v9.79.0, which may result in increased latency and timeouts. More specifically, the issue seems to stem from the encryption of files stored in S3. A fix has been found, which we are now in the process of implementing. We apologise for the inconvenience caused.
User-reported problems for Soymach in the last 12 hours. It's a collection of user reports from different sources.
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