Check the stats and details of the latest Spiceworks Cloud Help Desk outages and issues
Minor Resolved · 2 days ago · lasted about 23 hours
A bug was recently discovered that's causing some users of the mobile apps to receive a 404 error or see other issues when taking certain actions in the application. This is being reviewed by developers. Keep an eye on this page for updates.
Minor Resolved · about 1 month ago · lasted about 3 hours
We've received reports that some users are experiencing an issue trying to connect Power BI to their Cloud Help Desk instance. At this time, we're unclear what's causing this issue and are continuing to investigate.
Minor Resolved · 2 months ago · lasted about 20 hours
We're looking into an issue where new tickets emailed into the help desk are being delayed
Minor Resolved · 3 months ago · lasted 15 days
REOPENED: We have reports that some emails don't make it to the cloud help desk to update tickets. The development team are looking into the cause.
Minor Resolved · 3 months ago · lasted about 2 hours
Cloud Help Desk - Portals with Email Authentication not sending login link
We have some reports of portals with email authentication enabled not sending out the login emails to end users.
Minor Resolved · 3 months ago · lasted 7 days
Cloud Help Desk - Emailed ticket responses aren't added to ticket
We have reports that some emails don't make it to the cloud help desk to update tickets. The development team are looking into the cause.
Minor Resolved · 4 months ago · lasted 1 day
Cloud Help Desk - Some incoming email not creating tickets
We have reports that some emails don't make it to the cloud help desk to become tickets. The development team are looking into the cause.
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