Outage in Spiceworks
Cloud Help Desk - Access Denied Error 15 error
Resolved Major
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Outage Details
Components affected
Spiceworks Cloud Help DeskLatest Updates ( sorted recent to last )
Further adjustments have been made which seems to have resolved the issue. If you're still getting Error 15 pages after UTC 19:20, let support@spiceworks.com know. It is helpful if you can screenshot the error for the incident ID and timestamp.
We've made changes to mitigate this error. Please let us know at support@spiceworks.com if you continue to see the error 15 message.
We're seeing reports from users getting this error often shortly after logging in. We've made the dev ops team aware and are investigating a solution.
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