Outage in Spiceworks
Cloud help desk Portal - Cannot submit tickets
Resolved Minor
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Outage Details
Components affected
Spiceworks Cloud Help DeskLatest Updates ( sorted recent to last )
Reports back from folks affected show the rollback was effective and portal ticket submission is now working normally. If you are still experiencing issues submitting tickets from the end user portal, please let us know at support@spiceworks.com
A code change has been rolled out and we're asking affected users to test portal ticket submission once more. Let us know at support@spiceworks.com if you're still seeing the issue.
We're looking into reports that tickets cannot be submitted on the end user portal.
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