Outage in Staffbase

[App/Intranet] - Reactions are not displayed correctly

Resolved Minor
October 11, 2022 - Started about 3 years ago
Official incident page

Incident Report

Some customers may be experiencing that Reactions are not displayed correctly. We have identified the root cause and have already implemented a fix. Reactions that were submitted after 5 pm CET on October 10 are displayed correctly again. For the Reactions that were submitted between 2 pm and 5 pm on October 10, the developers are still working on a fix. We apologize for the inconvenience. In case you have any questions about this topic, please let us know at support@staffbase.com.

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 10/11/2022 03:36PM

A fix has been implemented also for the Reactions submitted between 2 pm and 5 pm on October 10. This incident has been resolved. We are sorry for the trouble this has caused.

Please contact us at support@staffbase.com should you experience any further issues. We’re happy to help!

IDENTIFIED about 3 years ago - at 10/11/2022 09:11AM

Some customers may be experiencing that Reactions are not displayed correctly.

We have identified the root cause and have already implemented a fix. Reactions that were submitted after 5 pm CET on October 10 are displayed correctly again. For the Reactions that were submitted between 2 pm and 5 pm on October 10, the developers are still working on a fix.

We apologize for the inconvenience. In case you have any questions about this topic, please let us know at support@staffbase.com.

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