Outage in Staffbase

[App/Intranet] - Long app loading times for European customers

Resolved Minor

February 10, 2023 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

Some customers may experience long loading times for the app and disruptions in studio accessibility. Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon. We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

Components affected

Staffbase Native App - iOS Staffbase Push Notifications Staffbase Native App - Android Staffbase Core API (Germany)

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 02/10/2023 11:13AM

The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!

INVESTIGATING about 1 year ago - at 02/10/2023 10:20AM

Some customers may experience long loading times for the app and disruptions in studio accessibility.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

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