Outage in Staffbase

[App/Intranet] - Technical difficulties with the US server

Resolved Major
February 09, 2024 - Started 3 months ago - Lasted 2 days
Official incident page

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Outage Details

Our US server is currently experiencing technical difficulties, and as a result, some services might temporarily be unavailable. Our developers are currently working on a fix. We appreciate your patience and understanding and apologize for any inconvenience. If you have any questions about this topic, please let us know at support@staffbase.com.
Components affected
Staffbase Postman - International Staffbase SCIM API (US) Staffbase Mail Services - International Staffbase Core API (US) Staffbase Media API (US) Staffbase Videos in Rich Content - International
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/12/2024 08:28AM

We have closely monitored our systems and haven't observed the same behavior again. Therefore, we are pleased to inform you that the incident has been resolved.
We sincerely apologize for any inconvenience this may have caused you.
If you are still encountering any difficulties, please feel free to contact us at support@staffbase.com. We are here to assist you.

MONITORING 3 months ago - at 02/10/2024 02:47AM

The issue has been identified and mitigated by our teams. All our services have been restored. We will continue monitoring the stability of the solution.

INVESTIGATING 3 months ago - at 02/09/2024 11:47PM

Our US server is currently experiencing technical difficulties, and as a result, some services might temporarily be unavailable. Our developers are currently working on a fix.

We appreciate your patience and understanding and apologize for any inconvenience. If you have any questions about this topic, please let us know at support@staffbase.com.

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