Outage in Subbly

Some automations and jobs not running properly

Resolved Major
October 28, 2023 - Started 6 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We've identified problems with some of the jobs not being ran properly in the last 24 hours. As a result of that, some of the jobs haven't been or have been partially executed (most notably, customer's renewals). Problem has been diagnosed and we're actively working on fixing it.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/28/2023 09:00PM

Fix has been deployed, all jobs are back and running. Jobs and automations that have been clogged up in the queue because of the incident were processed successfully.

IDENTIFIED 6 months ago - at 10/28/2023 08:20PM

We are continuing to work on a fix for this issue.

IDENTIFIED 6 months ago - at 10/28/2023 08:20PM

We've identified problems with some of the jobs not being ran properly in the last 24 hours. As a result of that, some of the jobs haven't been or have been partially executed (most notably, customer's renewals). Problem has been diagnosed and we're actively working on fixing it.

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