Outage in SurveyMonkey

Errors when taking surveys and API

Resolved Minor
January 17, 2023 - Started over 1 year ago - Lasted 13 minutes
Official incident page

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Outage Details

We're currently aware of an issue that is impacting the survey taking experience. Some users may see 500 errors when attempting to take a survey. Additionally, users may encounter errors with our API. Our team is aware and currently investigating.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/17/2023 05:42PM

We've resolved the issue. We are no longer seeing 500 errors across the survey taking experience and the API.

INVESTIGATING over 1 year ago - at 01/17/2023 05:29PM

We're currently aware of an issue that is impacting the survey taking experience. Some users may see 500 errors when attempting to take a survey. Additionally, users may encounter errors with our API. Our team is aware and currently investigating.

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