SurveyMonkey status updated
SurveyMonkey is working normally
This chart shows the number of user-reported issues for SurveyMonkey service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where SurveyMonkey users are reporting performance issues or downtime. The map shows recent outages from around the world.
SurveyMonkey Outage MapSee what users are saying about SurveyMonkey issues that impacted them and how they are affected by the outage.
Bonnie - 503 ERROR The request could not be satisfied..
Surveymonkey.com is returning the following error for me: 500 ERROR The request could not be satisfied. The Lambda@Edge service is currently experiencing problems. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. T....
In the last 90 days, SurveyMonkey had 6 incidents (4 major outages and 2 minor incidents) with a median duration of 55 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
IsDown has tracked 152 incidents since started monitoring SurveyMonkey status in January 2023. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official SurveyMonkey outages and also issues that we're started by a spike in crowdsource reports.
| Title | Started At | Duration |
|---|---|---|
|
Respondents cannot progress past a matrix question where 'Number of rows respondents must answer:...
On some surveys, respondents cannot progress past a matrix question where 'Number of rows respond...
|
Jan 12, 2026 at 11:47 PM UTC
|
41 minutes |
|
We are currently investigating this issue.
|
Jan 09, 2026 at 09:50 PM UTC
|
20 minutes |
|
We are currently investigating an issue with accessing Contacts
|
Nov 18, 2025 at 11:54 AM UTC
|
about 2 hours |
|
We are currently investigating this issue.
|
Nov 07, 2025 at 02:33 AM UTC
|
32 minutes |
|
We've identified an issue impacting specific surveys with matrix questions, where the selection b...
|
Nov 04, 2025 at 08:13 PM UTC
|
about 3 hours |
|
We are currently investigating this issue.
|
Oct 31, 2025 at 12:50 AM UTC
|
about 1 hour |
|
Due to an ongoing AWS issue (which can be monitored at https://health.aws.amazon.com/health/statu...
|
Oct 20, 2025 at 02:52 PM UTC
|
about 5 hours |
|
Some survey pages are currently unreachable. We have identified the cause of the problem and we a...
|
Oct 07, 2025 at 03:37 PM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
Oct 01, 2025 at 11:52 PM UTC
|
about 20 hours |
|
There currently is an issue where some users may encounter an error when trying to create an emai...
|
Oct 01, 2025 at 10:40 PM UTC
|
20 minutes |
Check the current status of the 1 components, services, or regions being monitored for SurveyMonkey.
| Component | Status | Details |
|---|---|---|
| SurveyMonkey status | OK | View details |
IsDown has maintained continuous monitoring of SurveyMonkey, a Surveys & Feedback solution, since January 2023. Our database contains 152 documented incidents from the past 3 years, giving us deep insight into SurveyMonkey's reliability patterns and typical resolution times. We parse SurveyMonkey's official status page across all 1 component, interpreting statuses like operational, degraded performance, partial outage, and major outage to deliver precise uptime metrics and targeted notifications.
When SurveyMonkey experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.
Engineering and operations teams rely on IsDown to monitor SurveyMonkey and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.
Every few minutes we check the status page of SurveyMonkey (and 5,420+ other services) for issues. We collect the status and outage information across all 1 SurveyMonkey components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.
Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from SurveyMonkey and other services, focusing only on those affecting your business.
IsDown checks SurveyMonkey official status page for major/minor outages or downtimes. A major outage is when SurveyMonkey experiences a critical issue that severely affects one or more services/regions. A minor incident is when SurveyMonkey experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a SurveyMonkey outage, we send you an alert and update your dashboard and status page.
SurveyMonkey and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in SurveyMonkey status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
SurveyMonkey publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors SurveyMonkey and all their 1 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor SurveyMonkey but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.
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Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from SurveyMonkey and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of SurveyMonkey and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is SurveyMonkey down?'
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Need similar to Downdetector SurveyMonkey alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect SurveyMonkey outages, IsDown monitors SurveyMonkey's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official SurveyMonkey status page monitoring with real-time incident details. | ||
| Monitor 5,420+ services including SurveyMonkey in a single dashboard. | ||
| Instant SurveyMonkey outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of SurveyMonkey official status and user-reported issues. | ||
| Maintenance feed for SurveyMonkey | ||
| Granular alerts filtering by SurveyMonkey components and regions. |
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SurveyMonkey isn't down. You can check SurveyMonkey status and incident details on the top of the page. IsDown continuously monitors SurveyMonkey official status page every few minutes. In the last 24 hours, there were 0 outages reported.
SurveyMonkey is currently operational. You can check SurveyMonkey status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of SurveyMonkey being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the SurveyMonkey official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
SurveyMonkey last outage was on January 13, 2026 with the title "Respondents cannot progress past a matrix question where 'Number of rows respondents must answer:' is set to 'All'"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor SurveyMonkey and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if SurveyMonkey is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about SurveyMonkey's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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