Outage in SurveyMonkey
Unable to search SurveyMonkey Help Center articles
Resolved MinorIncident Report
Summary AI Generated
SurveyMonkey experienced a search functionality issue in their Help Center that prevented users from searching for articles. The incident affected the SurveyMonkey platform for approximately 36 hours. The help center search issue was resolved and service was restored to normal operation.
We are currently investigating this issue.
Components affected
SurveyMonkeyTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 06/10/2026 06:32AM
The help center search issue has been resolved.
INVESTIGATING
about 2 months ago - at 06/08/2026 06:37PM
We are currently investigating this issue.
Latest SurveyMonkey outages
SurveyMonkey 'Home' page unavailable for US/CA customers - 19 days ago
[MRx] Analyze page is not showing Major US regional data within responses collected - about 1 month ago
Issue with Log In page - about 1 month ago
Degraded performance across the site - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
