This chart provides user-reported problems for Talis in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Talis status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Talis outages and possible affected you.
Minor Resolved · 8 days ago · lasted about 2 hours
Servie Outage in Lean Library extension version 2023.1.1
We are currently working on a hotfix for this issue. If you are currently experiencing an outage in your Lean Library extension, please go to the browser extension manager page and force update the extension to the latest version (2023.1.1). This will fix the issue for you
Minor Resolved · about 2 months ago · lasted about 1 hour
We are currently investigating this issue.
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Minor Resolved · 6 months ago · lasted about 1 month
Check Permissions in Talis Aspire Copyright Clearance
There is currently an issue with the CLA's Check Permissions API, and many publishers are being incorrectly listed as excluded from the HE Licence. This may impact on any digitisation requests that you are making. The CLA's IT and data teams are working on identifying how many publishers and records have been affected to better understand the scale of the issue, they are in touch with us and we will update you all as this progresses.
Major Resolved · 8 months ago · lasted less than a minute
We are currently investigating an issue with access to our Reviews interface. Our team are working on this with an urgent priority, we will work to keep you updated.
Minor Resolved · 11 months ago · lasted 15 days
Module Manager in Talis Elevate
The Module Manager in Talis Elevate is currently not loading consistently, students can still view and comment on resources as expected. We are actively investigating.
Minor Resolved · 12 months ago · lasted about 2 months
Talis Aspire Copyright Clearance Check Permissions API unavailable
We have had the following information from the Copyright Licencing Agency (CLA): The Check Permissions API is currently experiencing an outage. Our developers are working on resolving this with the highest priority. This will affect Talis Aspire Copyright Clearance and DCS users in the UK. Talis will update as soon as we have further communications from the CLA.
Minor Resolved · over 1 year ago · lasted 6 months
Reviews delayed in the Processing status
We are currently investigating with a high-priority issue relating to Reviews within Talis Aspire. Currently, there are delays in the processing status and stages of reviews. This is for our APAC and Europe universities. We will work to keep you updated as we gather more information on this issue.
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